Zehner Candle Company handmade luxury candles will be able to ship out orders within 2-3 business days from purchase date. USPS delivery options are in addition the 2-3 business days to process orders. We strongly recommend that customers double-check shipping information during check-out because once orders are placed, we will not be able to make change to a requisition.
Customers can track orders once shipped. Order tracking information is sent to customers from USPS system. Zehner Candle Company does not have any control over the delivery time delays once the items are in route.
We cannot replace missing or stolen packages.
Bulk orders will include an additional process time. Please contact info@zehnercandlecompany.com for more information regarding bulk order shipping.
Zehner Candle Company's products cannot be returned or refunded. We will honor and replace damaged products related to shipping. Please contact us at info@zehnercandlecompany.com with photographic proof within five (5) days of delivery.
Zehner Candle Company
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